FAQs

Environmental scenting is the delivery of a scent into an indoor space through the use of portable or HVAC integrated diffusion technology. Simply put, we make indoor spaces smell amazing! Click here to learn more about scenting.

We are the premier provider of custom scented indoor environments. We comprehensively evaluate your brand’s guest experience by looking at your geography, architectural style, interior designs, and congruent aroma aesthetics. Then, we create a custom scent to best enhance your property’s varied spaces, functions, and ambiances. Once you choose your scent, we can also offer retail products including candles, air fresheners, and reed diffusers.

Our products and services can be used by anyone who has an interest in environmental scenting. As the original purveyors of ambient scent marketing solutions, we enjoy the proud distinction of exclusively scenting many of the finest properties in the world.

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If you are having a problem with malodor or would like to add a wonderful scent to your business, there is a good chance that we can help. For more information please click here to contact our Customer Service department.

Yes, we specialize in offering custom fragrances that compliment your individual brand. Our fragrance artists will assess your target demographic, style & décor, fragrance preferences and company brand in order to design the perfect scent for your business.

Yes, we can add a wonder fragrance to your home. We have several different devices that would be perfect for your home. We can even offer the same scents used by our commercial customers. Check out our residential products to find the best one for you.

We have two main categories of scenting equipment, portable aroma systems and HAVC integrated aroma systems.

Our portable aroma systems are very user friendly, require almost no maintenance, and can scent indoor areas up to 4,000ft². Simply plug into any 120v AC outlet and you are up and running. Click here to learn more.

Our HVAC integrated aroma systems are the latest in scenting technology and the most effective way to disperse a fragrance evenly throughout your entire space. These systems diffuse a high quality fragrance to a dry vapor before its integration into the existing air-conditioning or ventilation system. Our refined atomizing technology achieves the finest mist while preserving the fragrance’s full integrity. Click here to learn more.

A scenting nebulizer or diffuser is a device that converts a fragrance oil into a microscopic, dry, and skin safe vapor. This is done by using high velocity, pressurized air and a specially designed jet nozzle.

With our patented technology, superior service, and additional product offerings, we are your complete fragrance solution.

  • Our patented technology allows us to scent your space in the most cost effective way possible.
  • With our superior service you can rest assured that we are keeping a close eye on every piece of equipment installed.
  • With a full range of retail products including candles, room sprays, reed diffusers, and car fresheners, your customers will be thrilled to take your custom designed scent home with them.

Click here to learn more about AromaSys.

AromaSys is responsible for the installation and routine maintenance of all aroma systems unless otherwise specified.

Yes, we can pair our HVAC aroma systems with your existing Energy Management System using EMS controls. This allows you to remotely control the settings and fragrance intensity of each machine.

We utilize both essential oils and fragrance oils depending on the application.

Essential oils occur in nature and are extracted directly from plants or flowers while fragrance oils are a mixture of both natural and synthetic oils.

Absolutely, our fragrances have been formulated using all the standards and guidelines established by OSHA, HSE, IFRA and CARB. Click here to learn more.

We have hundreds of different scents in all different categories ready for you to enjoy. Whether floral, citrus, herbal, woody, edible or seasonal, we have it all!

Our systems and oils are specially formulated to be compatible with one another, so using another brand of oil can actually cause the system to leak, swell or break. If you wish to continue using a specific fragrance oil, please let us know and we can offer a duplication service.

Since our oils are specifically formulated to be compatible with our systems, we exclusively pair our oils with the purchase or lease of our equipment.

Our prices vary greatly depending on the scope of work. Click here to request a quote from our sales team.

For residential customers, please visit our e-store for additional products such as UNO, Scent 2, and our Home Collection of candles, reed diffusers, and room sprays.

With our patented technology we can help eliminate the negative odors of smoke, must, or other offensive smells.

Large indoor spaces are typically scented by installing our aroma systems to the property’s existing HVAC system. The air flow helps move the fragrance to the requested areas.

In the rare case that the equipment malfunctions or breaks, please contact us as soon as possible. Depending on the issue we can use email, phone, video conferencing or service visits to repair the issue. Click here to reach a customer service representative.